Returns & Exchanges
At Meson Art, we want you to be completely satisfied with your home decor and art pieces. If your purchase doesn't perfectly fit your space, we offer a 30-day return window for most items in their original condition.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Secure Packaging
Carefully repack the artwork or home goods in their original protective packaging, ensuring all padding and corner protectors are in place to prevent damage during transit.
- 3.Label and Ship
Affix the prepaid shipping label to the outside of the box and drop it off at any authorized carrier location within 7 days of receiving your authorization.
- 4.Quality Inspection and Refund
Once our curators inspect the returned piece for quality, we will process your refund to the original payment method within 5 to 7 business days.